We'll get your heat pump back in its comfort zone.
At Forge, we’ve installed hundreds of high-efficiency heat pumps (and counting) across Massachusetts. Whether you’re hearing a strange noise, seeing a drop in performance, or just know it’s time for a check-up, we’re here to help.


SERVICE VISIT
Diagnose & fix an issue
When your system’s acting up, our expert technicians jump into action — quickly pinpointing the issue with a precise diagnosis. Then we’ll walk you through clear, straightforward repair options, so you can choose what’s best before we ever pick up a wrench.
Schedule a service visit if you notice:
• No heating or cooling
• System won't turn on or shuts off unexpectedly
• Unusual noises from the outdoor condenser or mini-splits
What we do on a service visit:
• Perform a full system diagnostic
• Test and inspect both outdoor and indoor units
• Pinpoint the cause of the problem and review solutions with you
• Provide up-front repair pricing before any work begins
PREVENTATIVE MAINTENANCE VISIT
Keep your system running efficiently

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Even if your system seems to be running perfectly, everyday wear and tear can quietly reduce its performance over time. Regular preventative maintenance keeps it operating at peak efficiency.
Schedule a preventative maintenance visit if you want to:
• Prepare your system for the next season
• Keep energy bills low and efficiency high
• Extend equipment life
• Catch small issues before they become big repairs
What we do on a maintenance visit:
• Inspect the blower motor
• Check the system voltage
• Evaluate controls
• Test the safety features
• Clear and clean system drains
• Check and clean or replace air filters
• Measure motor and compressor amperage
• Check refirgerant levels
• Clean and inspect condenser and evaporator coils
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PREVENTATIVE MAINTENANCE PLANS
Year-round heat pump maintenance
Forge offers two robust maintenance plans, each designed to keep your heat pump system running at peak efficiency, delivering reliable comfort, and staying protected all year long. These plans help ensure your system performs its best through every season while extending its lifespan and safeguarding your investment.
Maintain
Plan
- One annual tune-up visitOne deep cleaning
- 5%-10% discount on parts and servicesMaintenance remindersRemote technical support
Protect
Plan
- Two annual tune-up visitsOne deep cleaning
- 10%-25% discount on parts and servicesMaintenance remindersRemote technical supportPriority scheduling$500 yearly credit for system upgrades and additional equipment
Hear from Forge customers
