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From Boston to Worcester, heat pumps are keeping Massachusetts cool

It’s officially summer, and heat pumps are built to handle the New England heat. Even though “heat” is in the name, heat pumps are actually one of the most efficient and reliable ways to cool your home during the warmer months, and they also provide heating when you need it — all from the same system.

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Forge HVAC technician hanging a mini-split head in a massachusetts home
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What’s a heat pump? What Massachusetts homeowners should know.

Heat pumps are the most modern and energy-efficient way to heat and cool your home. (Yes, they heat AND cool!) The three biggest benefits?

Versatile: Heat pumps can work for your whole house or just one room. There are different options (ducted or ductless) depending on your home and current heating system.

Cost-effective: You can get up to $10,000 in Mass Save™ rebates, tax credits, and lower energy bills. (Up to 50% lower if you're switching from oil.)

Environmentally friendly: Heat pumps are better for the planet and improve your indoor air quality.

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From info to install — at Forge, we're the heat pump experts

Forge HVAC technician drilling a mini-split plate into the wall

At Forge, we help with everything from answering your heat pump questions to installing your system. Because we focus only on heat pumps, we deliver the best service to homeowners across Massachusetts, making it easy and rewarding to upgrade your HVAC system.

The Forge difference includes:

An All In-House Installation Team
All HVAC technicians are full-time Forge employees — no subcontractors — ensuring consistent quality, accountability, and better communication throughout your project.

Custom System Designs
Every installation starts with an on-site assessment using industry-standard Manual J or Manual D calculations to tailor the system for optimal efficiency and comfort.

Instant Mass Save Rebates
As a Mass Save–certified installer, Forge fronts eligible rebates —up to $10,000 — so you start saving on your project from day one, instead of waiting weeks for a rebate check.

Extended Warranties & Ongoing Service
In addition to equipment warranties, Forge offers extended coverage on labor and follows up with maintenance and support to keep systems running smoothly season after season.

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Hear from heat pump homeowners

“We live in Jamaica Plain, on the third floor of a classic triple-decker. Summer and hot spring days can become unbearable. After years of using window units, we decided to look into mini-splits. We interviewed three different contractors and found Forge to offer the most convincing plan. Overall, we couldn’t be happier. Wouldn't hesitate a moment to recommend to anyone who is considering installing heat pumps/mini-splits.”
Mattia A.
“Very satisfied with Forge's work and professionalism! They installed a ductless mini-split in our basement, replacing an old unit. While another company gave us a costly quote to relocate it, Forge investigated thoroughly and confirmed it could stay in the original spot. On time, efficient, and a pleasure to work with!”
Kathy C.
Forge installed an additional wall-mounted unit to our existing heat pump and went above and beyond by fixing issues left by a previous contractor. They spent extra time to ensure everything was in perfect order. The team was professional, polite, and kept us informed throughout the process. Highly recommend!”
Rumman G.
Forge HVAC technician hanging up a mini-split for a heat pump installation

Frequently asked questions. And answers.

What is a heat pump?

A heat pump is a highly efficient system that both heats and cools your home. In summer, it moves heat out of your home. In winter, it does the opposite — pulling heat from outside air (even cold air!) and bringing it indoors.

Do heat pumps work in cold climates like Massachusetts?

Yes! Modern cold-climate heat pumps are designed to perform very well in New England winters. They can heat your home even when temperatures drop below freezing.

Can a heat pump replace my current heating and cooling system?

In most cases, yes. A properly sized and installed heat pump system can fully replace oil, gas, or electric baseboard heat, and also replace your window or central AC system.

Do heat pumps lower energy costs?

They can, depending on your current fuel type, and the time of the year. Because heat pumps move heat rather than generate it, they’re 3–4 times more efficient than traditional fossil-fuel systems. That can mean lower utility bills during certain seasons, especially if you’re switching from oil, propane, or electric resistance heat.

What rebates are available?

In Massachusetts, your project may qualify for Mass Save™ rebates of up to $10,000 for installing a heat pump, plus 0% financing through the Mass Save HEAT Loan.

How long do heat pumps last?

A well-maintained heat pump typically lasts 15–20 years, similar to or longer than a furnace or central AC system.

What’s the difference between ducted and ductless systems?

Ducted heat pumps use hidden ducts like traditional fossil-fuel systems. Ductless heat pumps (“mini-splits”) use sleek wall-mounted indoor units — great for homes without existing ductwork or for adding comfort to specific areas.

Is the installation process disruptive?

Not really! Most installs take just 2–4 days, and a professional team (like Forge!) will walk you through the plan and minimize disruption to your home.